Shipping policy
SHIPPING POLICY
Effective Date: August 23, 2026
Welcome to LUSHESBEAUTY! We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below before placing your order.
ORDER PROCESSING
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All orders are processed within 1–4 business days (Monday–Friday, excluding holidays).
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Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, if available.
SHIPPING TIMES
United States
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Standard Shipping: 5–10 business days
International
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Standard Shipping: 7–15 business days, depending on your location and customs clearance.
Please note that delivery times are estimates and may be affected by holidays, weather conditions, customs inspections, or shipping carrier delays.
SHIPPING COSTS
Shipping charges are calculated at checkout based on your shipping address and selected shipping method. Free shipping promotions, when available, will be applied according to the applicable promotion terms.
ORDER TRACKING
Once your order has been shipped, you will receive a tracking number by email, allowing you to track your package. Tracking updates may take some time to become available after dispatch.
INCORRECT SHIPPING ADDRESS
Please ensure that your shipping address is complete and accurate before placing your order. If you notice an error in your shipping address, contact us as soon as possible at lunarose0786@gmail.com.
LUSHESBEAUTY cannot guarantee address changes after an order has been processed or shipped and is not responsible for delivery issues caused by incorrect or incomplete addresses provided at checkout.
LOST OR DELAYED PACKAGES
If your package is delayed or appears to be lost in transit, please contact us at lunarose0786@gmail.com. We will do our best to assist you and work with the shipping carrier where possible to help resolve the issue.
CUSTOMS & IMPORT DUTIES
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges, if applicable, are the customer's responsibility unless otherwise stated at checkout or required by applicable law.
CONTACT US
If you have any questions about shipping or your order, please contact our customer support team:
Store Name: LUSHESBEAUTY
Email: lunarose0786@gmail.com
We appreciate your trust in LUSHESBEAUTY and look forward to providing you with a smooth and enjoyable shopping experience.